Privacy Policy

Welcome to db9999. We know how valuable your personal information is, which is why our Privacy Policy is built on complete transparency — so you always know what data we collect, why we collect it, and how it is used.

This Privacy Policy applies to db9999's website, mobile app, and all services. We believe digital security and personal privacy are fundamental rights of every user, and db9999 is genuinely committed to protecting your data at all times.

What types of information are collected?

Db9999 collects two types of information — what you provide directly and what is collected automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and district
• National ID or passport number (for KYC verification)
• BKash, Nagad, or Rocket account number (for payment purposes)
• Account password (stored in encrypted form)

Automatically Collected Information:

• IP address and device information (model, operating system)
• Browser type and version
• A log of which pages you visited on the platform and how long you spent on each
• Gaming history and betting patterns
• Cookies & Session Data

How Is Your Information Used?

Db9999 uses your information only for specific, defined purposes. We never sell your data or share it with third parties unnecessarily.

Db9999 never sells your data to third parties for marketing or advertising purposes. Only limited information may be shared with our partner payment gateways strictly for payment processing.

Cookie Policy

Db9999 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to understand which pages you use most. All data collected is fully anonymized.
• Functionality Cookies: Used to remember your preferences such as language and theme.
• Promotional Cookies: Used to show offers relevant to your interests. You have the option to disable these.

Who is your information shared with?

Db9999 takes data privacy seriously. Your information may only be shared with third parties in the following limited circumstances:

• Payment Provider: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
• KYC Partner: With a licensed verification service provider for identity verification.
• Legal Authorities: db9999 is legally required to disclose information upon receiving a court order or government directive under the laws of Bangladesh.
• Security Investigation: When required to investigate fraud or criminal activity.

Data Storage & Security

Db9999 uses industry-standard technology to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text; bcrypt hashing is used.
• Firewall Protection: Our servers are protected by multi-layered firewalls.
• Regular Audits: Regular security audits are conducted by independent third-party security experts.
• Access Controls: Only authorized personnel have access to your information.

Data Retention Period: Your data is retained for as long as your account remains active. After account closure, data may be kept for up to 5 years as required by law, then securely deleted.

Your Rights

As a db9999 user, you have the following rights regarding your personal information:

To exercise any of these rights, please contact our customer support. We are committed to responding to your request within 30 days.

Minor's Privacy

Db9999 is strictly for users aged 18 and above. We do not knowingly collect or store data from anyone under the age of 18.

Date of birth is verified at registration. If an underage account is detected, it will be closed immediately and all associated data will be securely deleted.

Privacy Policy Updates

Db9999 reserves the right to update this Privacy Policy as needed. When changes are made:

• Users will be notified of significant changes via email or in-app notification in advance.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.